Frequently Asked Questions

How long does delivery take?

We deliver 6 days a week and we aim to deliver all orders on the same day. We do recommend ordering at least the day prior to when you require the delivery to arrive.

Can you deliver split loads?

We can deliver spilt loads however it is dependent on the product and quantity you require. We recommend calling us on 03 5979 1134 to discuss it with our team prior to ordering.

Can I come and pick up an order?

Yes, we can load utes or trailers in our yard 6 days a week. There is no need to pre-book your arrival, however it is always best to check that we have required product you need in stock.

Why does my delivered item look different from the image online?

All our products are sourced from natural sources. There can be a variation in the product due to their natural occurrence. We do recommend looking in person at our yard to get the best impression of the product before placing an order.

How much can my 6 x 4 trailer hold?

Any single axle trailer can hold a maximum of 0.5m3 of any heavy material i.e. soil, crushed rocks, sand etc. Lighter materials like mulches can hold up to 1m3.

What is the minimum order for delivery?

The minimum order for delivery is 1m3, any smaller quantities can be picked up in a ute or trailer from our yard.

Is there a delivery charge?

Yes, we have a delivery charge on all orders. The cost is based per suburb and if ordering online the cost will be calculated automatically at checkout or give us a call on 03 5979 1134 to enquire.

Do you sell your products in small bags?

Yes, we sell all our products in 20kg bags. These are available for pick up 6 days a week.